Enforcement agent knocked my door and asked to see my wife. She was told her car has been clamped for unpaid clean air zone fees. The car is exempt from clean air zones so naturally, we contested this. Upon further digging the agent then claimed it was for unpaid parking which now makes me suspicious of this is legit. He claims we were sent letters and a colleague had visited previously but have never recieved a visit or any letters. He can’t show us any pitctures of the car illegally parked as he claims “ we should know where we park” . He has clamped the car and claimed if we don’t pay within two hours the car will be taken and we will incur more fees?
Is this a legit claim and what are my rights in this situation? Wife needs the car for work but we don’t have 400 spare. I had to fit a new battery and alternator just 6 weeks ago. So it feels like one thing after the other 😭😭😭
***UPDATE***
Enforcement agent returned after an hour with pictures of the car illegally parked in another city when the wife was visiting family.
Upon speaking to the council in that city, notices had been going to the previous owner. I’m not sure if this is an admin error on their behalf or something to do with the car being a finance vehicle. I am really befuddled with this predicament.
The picture was definitely her vehicle. It was parked at relatives address which is for permit holders only.
Anyhow, we didn’t pay anything,the clamp was removed and an extension was negotiated between us, the agency and the council( due to the strange circumstances). Not sure how he found the house if the address the council had was not ours
Thank you all for your responses. I had no intention of just handing over £400. I told him he wouldn’t be taking the car no matter what his paperwork says. I just wanted to confirm what my rights are before I physically removed him from my drive way lol Again thank you all.
A fellow Redditor 🫡