A client has recently been in contact and wishes to resume a working relationship. They have revealed their absence was due to end of life care for their partner who has sinced passed away.
I'm not sure how to respond, especially since it's not a colleague or a friend, it's simply a client.
I closed the email with (saved as a draft currently), I am sorry to hear about your loss.
Should I add anything to that?
For context, our relationship is that I'm trying to get grant money to the client for nature improvements, so it's not like I'm trying to upsell them etc.