The title of this post might sound silly but let me explain further lol. My job doesn’t revolve around being on the phone, but I do get a few calls daily. When I get a call I answer: “This is [my name] with [my company].
I’ve been told by several people that when I answer the phone I sound like a voicemail prerecorded message. So it’s always awkward when this happens because after I answer the phone there’s a few seconds of silence until they realize I’m a live person talking.
I do have some anxiety around phone calls so maybe I sound too monotone or scripted when I answer? I also don’t want my greeting to be too long when I answer the phone as I’m not a receptionist, and people are calling to speak to me directly on my work cell. Any tips or things I could change??